Help user
Here you will find all the answers to the most frequently asked questions that our users usually ask.In case you cannot solve your doubt, get in contact with us.
- 1 – General rules
- 2 – Who is BOTY?
- 3 – How long is a BAN?
- 4 – Connection lost
- 5 – Create Account
- 6 – Validate Account
- 7 – Edit Profile - Change Photo
- 8 – Recover Password
- 9 – Delete Account
- 10 – Account Expiration
- 11 – Report a User
- 12 – Were you banned for no reason?
- 13 – Contact
NO MINORS: The entry of minors under 18 years of age and the search for them is prohibited.
NO INSULTS: It is prohibited to use language that contains offensive, racist, weapons or drugs, sexual and aggravating themes.
NO SEX: Searches for sexual purposes are prohibited.
NO FLOOD: Repeating or flooding messages in chat rooms is prohibited.
NO DATA: It is forbidden to send data of third parties, personal data, emails, telephone numbers and other information that is considered private.
NO SPAM: Advertising outside of this application is prohibited.
NO MONEY: All types of offers or requests related to money, commercial operations or services that include an economic benefit are prohibited.
NO INSULTS: It is prohibited to use language that contains offensive, racist, weapons or drugs, sexual and aggravating themes.
NO SEX: Searches for sexual purposes are prohibited.
NO FLOOD: Repeating or flooding messages in chat rooms is prohibited.
NO DATA: It is forbidden to send data of third parties, personal data, emails, telephone numbers and other information that is considered private.
NO SPAM: Advertising outside of this application is prohibited.
NO MONEY: All types of offers or requests related to money, commercial operations or services that include an economic benefit are prohibited.
Boty is not a person, but a BOT (Robot), and he is in charge to automatically filter and ban the
non-compliant users.
non-compliant users.
The BANS are applied according to the seriousness of the fault. When a user is banned, he is informed with a message how long the ban lasts.
Our application requires an active and constant internet connection (WI-FI or mobile data).
If you lose your connection, you will be automatically disconnected and our application will try to reconnect you until you regain your internet connection.
Another reason why you may lose connection is that you have not excluded our Android battery saver system app.
If you lose your connection, you will be automatically disconnected and our application will try to reconnect you until you regain your internet connection.
Another reason why you may lose connection is that you have not excluded our Android battery saver system app.
* Go to the option MY ACCOUNT and then to CREATE ACCOUNT, the following information is necessary:
* Nick: The nickname you will use in chat.
* Password: The password to authenticate your account.
* Email: Your GMAIL email address.
* Once you have completed the registration form, press the CREATE ACCOUNT button and an e-mail will be sent to your email address to VALIDATE the registration (Remember to check the SPAM tray).
* Nick: The nickname you will use in chat.
* Password: The password to authenticate your account.
* Email: Your GMAIL email address.
* Once you have completed the registration form, press the CREATE ACCOUNT button and an e-mail will be sent to your email address to VALIDATE the registration (Remember to check the SPAM tray).
To validate your account you must review the e-mail that we sent to your email, and enter the code sent in our application or enter the validation link.
For this you need to have an active account, and you can do it from the MY ACCOUNT option.
To recover your password you must enter MY ACCOUNT, and the option «Forgot your password?».
You can DELETE YOUR ACCOUNT from the MY ACCOUNT option.
All accounts expire if they have not been used for more than 28 days. You will need to create a new account.
If you think a user has violated our rules, you can report it to our email.
If you think you have been unfairly banned and did not violate our rules, you can contact us to our email.
If you have any questions or problems, you can contact with us by sending an email.